Retail Business Support
Initial Assessment
We appreciate how easy it is to get too close to your business - especially in retail.
Decisions are often made based on logistics and ease of operation making it all too easy to lose sight of the customer experience.
We offer:-
An analysis to determine what is working,
what isn't working - and why.
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Development of an action plan to rectify the things that aren't working
Creation of a plan to implement changes
Development Support
Vistory can work with you on the development of a visual merchandising program/calendar designed to fit the image, and needs of your business. This will help you retain customer interest and encourage repeat customer visits.
We can work on your behalf to implement the project from conceptual stage through to installation.
Where budget is restricted we can provide ideas and information for you to implement yourself.
Training and Standards
Vistory can train your staff to:-
We can also create a bespoke VM/Display manual for your business which will clarify your image, explain how the store should look and give staff boundaries.
This file of standards will cover every aspect of your customer journey.
What we do
Our extensive experience working within the Visual Merchandising/Display, Interior Design, and Graphic Communication functions of major retail companies mean that we understand how to maximise the potential of retail space to achieve the balance between commerciality and a positive customer experience.
